alibi.bot Terms of Service
1. General
- These Terms govern the use of the alibi.bot mobile application (the โAppโ) and the voice-call service provided through it (the โServiceโ).
- The Service is operated by Dawid Telepski, a sole trader doing business as Black Fat Cat Dawid Telepski, ul. Starogardzka 105/6, 83-010 Straszyn, Poland, registered in CEIDG, tax ID (NIP) 9570839891 (the โProviderโ). Contact: dawid@telepski.pl.
- Using the App requires acceptance of these Terms.
2. What the Service is
- The Service places an automated phone call with a synthesized voice that plays out a fictional conversation scenario you choose, at a time you choose (the โCallโ).
- The Service is for entertainment. Scenarios, characters and conversation content are fictional and do not represent any real person or institution.
- Calls are placed exclusively to your own phone number, verified via SMS code (Section 3). The App does not allow ordering a Call to a third party's number.
3. Account and number verification
- An account is created by verifying your phone number with a one-time SMS code (OTP). The App uses no passwords.
- Changing the account number requires the same verification for the new number.
- You need an Android or iOS device, internet access and an active phone number able to receive voice calls and SMS.
- You may delete your account at any time in the App (Profile โ Delete account). Deletion is irreversible.
4. Orders and delivery
- You configure the Call in the App: scenario, voice, time (โnowโ or scheduled), optional personalization details and payment method.
- The contract for a Call is concluded when the order is paid.
- The Provider will use best efforts to place the Call at the scheduled time; for technical reasons (e.g. carrier load) the exact moment may vary slightly.
- If you miss the Call and selected the retry option, the Call is retried once. A missed retry means the Service has been performed.
- Order status is visible in the App in real time.
5. Prices and payments
- Prices shown in the App are gross (VAT included) per single Call in a given scenario.
- Payments are handled by third-party payment providers (card / BLIK, PayU, Google Play / App Store in-app purchases). The Provider does not store card data.
6. Cancellation and refunds
- A paid order can be cancelled in the App up to 2 minutes before the scheduled Call time (the exact limit is shown next to the order).
- Upon effective cancellation, funds are refunded via the same payment method within 14 days.
- If the Call fails for reasons attributable to the Provider, the full price is refunded.
7. Withdrawal (consumers)
- By ordering a Call scheduled before the end of the 14-day statutory withdrawal period, a consumer requests immediate performance and acknowledges that the right of withdrawal is lost once the Call has been performed (Art. 38(1)(1) of the Polish Consumer Rights Act; Art. 16(a) of Directive 2011/83/EU).
- Until the Service is performed, a consumer may withdraw โ most simply by cancelling the order in the App (Section 6).
8. Acceptable use
- The Service is intended solely for personal, entertainment purposes.
- It is prohibited to use the Service or its content to:
- mislead public authorities, emergency services, courts, or employers in matters with legal consequences,
- harass, intimidate or defraud third parties,
- attempt to bypass the safeguard restricting Calls to your own verified number,
- act unlawfully or infringe third-party rights.
- You are responsible for how you use the Call and its consequences in your relations with third parties.
- The Provider may block an account violating these Terms; payments for unperformed orders are then refunded, unless the violation was an attempt to use the Service unlawfully.
9. Liability
- The Provider does not guarantee uninterrupted availability of the App; maintenance will be announced in the App where possible.
- The Provider is not liable for Call failures caused by telecom operators or your device (no coverage, call blocking) โ Section 6(3) applies accordingly.
- Liability towards non-consumers is limited to the value of the order. Nothing in these Terms limits mandatory consumer rights.
10. Complaints
Complaints: dawid@telepski.pl (include the phone number linked to your account). Response within 14 days. EU consumers may use the ODR platform: ec.europa.eu/consumers/odr.
11. Personal data
See the Privacy Policy.
12. Final provisions
- The Provider may amend these Terms for valid reasons (changes in law or Service features) with at least 14 days' notice in the App; amendments do not affect orders paid before they take effect.
- Polish law applies, without prejudice to mandatory consumer protections of your country of residence.